Ordering & Payment

                                ORDERING & PAYMENT                                                                                                                       
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[1] Can I change or cancel my order after it has been submitted?

  • If you need to change or cancel an order after it has been submitted, send us an email, and we will amend it.

[2] Can I change my order after it has been made?

  • After your item has been tailor-made to your feet, it cannot be changed or canceled, but can be altered to accommodate the customer. An additional fee may apply.

[3] Can I place an order by email?

  • At this time, orders cannot be placed via email.

[4] Will I receive a receipt with my order?

  • Yes, each order will generate an invoice.

[5] Is the color seen on the website the actual color of sandals?

  • Yes, each color is accurately depicted.